FAQ

About the Solar Wall Light

How long does it stay lit?
Up to 10 hours per full charge on the built-in lithium iron phosphate battery.

Will it survive rain and snow?
Yes — the waterproof PVC housing (IP54) is built for year-round outdoor use in any weather.

Do I need an electrician to install it?
No. It mounts in minutes with the included hardware — zero wiring required.

What if it arrives damaged or doesn't work?
Email us photos within 7 days of delivery and we'll send a replacement or refund, no return shipping needed.

Ordering

How do I know my order went through?
You'll get an email confirmation right after checkout, and a shipping confirmation with tracking once it's on its way.

What payment methods do you accept?
All major credit/debit cards and other checkout options shown at checkout.

Shipping

How long does shipping take?
Orders process in 1-3 business days. Delivery typically takes 7-15 business days depending on your location.

Can I track my order?
Yes — tracking is emailed to you as soon as your order ships.

Returns

What's your return policy?
30 days on unused items in original packaging. Email office@rodcagroup.com with your order number to start a return.

Still have questions?

Email us at office@rodcagroup.com and we'll get back to you.